Privacy Policy

Last Updated:May 28, 2026

Shutters Direct USA respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, quote request forms, contact forms, photo uploads, and related communications.

By using this website, submitting a form, or contacting Shutters Direct USA, you agree to the practices described below.

Information We Collect

We may collect information you voluntarily provide when you request a quote, contact us, order or request a sample pack, upload photos, or communicate with our team.

This information may include:

• Name

• Email address

• Phone number

• City and state

• Project address or installation location, if provided

• Window measurements

• Product interests

• Number of windows

• Photos of windows, rooms, doors, trim, or other project-related areas

• Notes, questions, and project details

• Preferred contact method

• Any other information you choose to submit

We may also collect basic website usage information, such as pages visited, form submissions, browser type, device type, and referral source.

How We Use Your Information

We use your information to:

• Review quote requests

• Prepare custom shutter quotes

• Contact you about your project

• Ask for clarification if measurements, photos, or details are incomplete

• Provide product, measurement, sample pack, installation, or support information

• Improve our website, forms, follow-up process, and customer experience

• Track lead source, quote status, and project progress

• Send relevant follow-up messages related to your request

The Shutters Direct USA process is built around quote requests, customer education, lead follow-up, and specialist review before production.

Photos and Project Details

If you upload photos, those photos may be used by our team to better understand your window type, trim, mount considerations, specialty shapes, door details, measurements, or installation needs.

Please avoid uploading photos that include sensitive personal information, private documents, or anything unrelated to your shutter project.

Email, Phone, and Text Communication

By submitting your contact information, you agree that Shutters Direct USA may contact you about your quote request, project details, sample request, contact form submission, or related support needs.

This may include communication by email, phone, or text message, depending on the information you provide and your preferred contact method.

You may request that we stop contacting you at any time.

Sharing Your Information

We do not sell your personal information.

We may share information only as needed to operate the business, review your quote request, communicate with you, process your project, provide customer support, or use trusted systems and service providers that help manage our website, CRM, forms, communications, or order process.

Data Storage and Security

We take reasonable steps to protect the information submitted through our website and forms. However, no website, form, email system, or online transmission is completely secure.

Please do not submit sensitive personal information through the website unless it is necessary for your project.

Cookies and Tracking

Our website may use cookies, tracking pixels, analytics tools, or similar technologies to understand website activity, improve user experience, measure advertising performance, and follow up with interested customers.

You can adjust your browser settings to limit or block cookies.

Third-Party Links

Our website may include links to third-party websites, tools, payment processors, social platforms, or other resources. Shutters Direct USA is not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

This website is intended for adults interested in home improvement, custom shutters, quote requests, and related services. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact Shutters Direct USA through the contact form on our website.